Need a Prayer, going to city hall again.

Last week, I unfortunately had the opportunity to visit city hall. Can I say crazy, crazy and f**king crazy. I need to start carrying my camera around, words can't describe this experience.
I was in room full of architects, contractors, and regular people like me. There were no lines or number tags, so I had no luck getting help. The only respond I got was "thats not my job", "im on lunch", and "one moment". Wasted my one hour lunch trying to get just a questioned answer.  My plan tomorrow is to go there and act like a Nigerian, wish me luck and pray I dont get arrested.